tobook · Hospitality and booking
Case study
Brand, website and SEO for a Leeds plastic surgeon
We designed Will Holmes's brand and website, then took on his SEO. From June to September 2026 his site had 90% more Google clicks than a year before.
- Client
- Industry
- Healthcare
- Practice
- Consultant plastic surgeon, Leeds and York, UK
- Working together since
- 2023
- Work
- Brand, website and SEO
- Delivered through
- Hatcha, our UK sister company


Google search · Jun to Sep 2026
+90%
more clicks than the same months in 2025
Results
The results
+90%
more clicks from Google, June to September 2026
Compared with the same four months of 2025. Figures from Google Search Console.
+47%
monthly inquiries through the website form, June to September 2026
60%
of tracked Leeds searches now average a first-page position
Average Google positions for September 2026. In April most of these searches showed the site once or not at all.
The story
The story
Services
Delivered by our team through Hatcha, PanamaGulf's UK sister company.
The challenge
Will Holmes is a consultant plastic surgeon who sees patients in Leeds and York, in the UK. He needed his site to appear when people search for a procedure in Leeds, such as “breast augmentation leeds” or “blepharoplasty leeds”.
In April 2026 few of those searches reached his site. Most of the Leeds searches we track showed the site once or not at all that month.
What we did
We designed Will’s brand and his website, and we have looked after the site since it launched in November 2024. In May 2026 we started work on search.
The brand
We designed a “wh” monogram for the logo and a navy and green palette, and used them across the website.
The website
The site has a page for each procedure Will offers, grouped by type of treatment.
About two thirds of visitors use a phone. On a phone, the first screen shows Will’s reviews and qualifications, with the consultation button below them.
Search
The first round of work, in May 2026, covered the technical basics:
- Structured data that tells Google about Will, his practice and his reviews.
- Location pages for towns across Yorkshire.
- A faster home page.
- Access for AI assistants such as ChatGPT, so they can read the site.
In August we added questions and answers to the home page. In September we checked every page against what Google had stored, wrote a description for each one, rewrote titles that were being cut short in search results and cleaned up old pages and the sitemap.
Results
From June to September 2026 the site had 90% more clicks from Google than in the same months of 2025. In September it appeared in Google results 280% more often than a year before.
60% of the Leeds searches we track now average a first-page position, and a search for Will’s name shows his site at or near the top.
Monthly inquiries through the website form rose 47% from June to September 2026. Google search brought in 60% of them and ChatGPT 17%.
How it went
From website updates to search
We have worked with Will since 2023. These are the main stages, in order.
Website updates
By the end of 2023 we were making updates to Will's existing website.
The audit
In spring 2024 we audited how people used the site and presented our findings to Will in June.
The new website
We started the new site in July 2024. Will approved the design in October and it went live in November.
Search work begins
In May 2026 we added structured data, built location pages, made the home page faster and opened the site to AI assistants.
Homepage FAQ
In August 2026 we added questions and answers to the home page, covering consultations, fees, recovery and clinic locations.
Titles and descriptions
In September 2026 we audited every page Google had indexed, wrote a description for each one and rewrote titles that were being cut short.
More work
Other case studies
Mrs Mactivity · Education technology
18 months of building, hosting and running an education platform
Read the case studyRiver Global PLC · Financial services
Separating a listed company's website from the business that was sold
Read the case studySupersonic Phonic Friends · Education
Rebuilding a phonics platform in time for the new school year
Read the case studyCompound Equity Group · Financial services
A brand and website design for a new investment group
Read the case study
Have a project in mind?
Tell us what you're planning and we'll reply within one business day. You can book a free 30-minute call with Louie as soon as you've sent it, and we'll follow up with a written estimate.


